Elevate your Smart Home with our AV Maintenance plans

At Prestige Audio, delivering ongoing AV maintenance, our commitment to excellence doesn’t end with installation – it extends to ongoing support to ensure your systems operate flawlessly for years to come. With our maintenance support plans, you can enjoy peace of mind knowing that your smart home, automation system, or home cinema is receiving proactive care and swift resolution to any issues that may arise.

Backed by decades of experience in designing and supporting cutting-edge technology solutions, our team understands the vital role of regular maintenance in maximizing the performance and longevity of your systems. Whether it’s multi-room audio, multi-room video, intelligent lighting, automated window treatments, home automation platforms, home cinema systems, networking, CCTV, access control, or security, our comprehensive maintenance support covers it all.

By partnering with Prestige Audio for maintenance support, you’re choosing expertise, reliability, and convenience. Our dedicated team is here to ensure that your systems remain in peak condition, allowing you to fully enjoy the convenience and luxury they provide. Experience the difference with Prestige Audio – contact us today to explore our comprehensive maintenance support plans and enjoy the peace of mind that comes with expert care.

AV maintenance plans

Please contact us for the current price of individual packages.

• Standard

Response time

Next available day

Phone/Email support

£30 per 15 minutes

• Bronze

Response time

2 Business working days

Phone/Email support

First 15 min. Free.

After £25 per 15 min.

Call out discount

3 at 50%

Annual Maintenance

1 time

Discount for repair parts

5%

Loan items

When Available

• Silver

Response time

2 Business working days

Phone/Email support

FREE

Free call outs

3x / Office hours

Call out discount

25%

Warranty product

Covered by Free callouts

Annual Maintenance

2 times

Discount for repair parts

10%

Loan items

When Available

• Gold

Response time

1 Business working day

Phone/Email support

FREE

Free call outs

6x / Office hours

Call out discount

50%

Warranty product

Covered by Free callouts

Annual Maintenance

2 times

Discount for repair parts

10%

Loan items

When Available

• Platinum

Response time

Same day

Phone/Email support

FREE

Free call outs

Unlimited / Office hours

Call out discount

FREE

Warranty product

FREE

Annual Maintenance

4 times

Discount for repair parts

10%

Loan items

When Available

• Standard

Response time

Next available day

Phone/Email support

£30 per 15 minutes

• Bronze

Response time

2 Business working days

Phone/Email support

First 15 min. Free.

After £25 per 15 min.

Call out discount

3 at 50%

Annual Maintenance

1 time

Discount for repair parts

5%

Loan items

When Available

• Silver

Response time

2 Business working days

Phone/Email support

FREE

Free call outs

3x / Office hours

Call out discount

25%

Warranty product

Covered by Free callouts

Annual Maintenance

2 times

Discount for repair parts

10%

Loan items

When Available

• Gold

Response time

1 Business working day

Phone/Email support

FREE

Free call outs

6x / Office hours

Call out discount

50%

Warranty product

Covered by Free callouts

Annual Maintenance

2 times

Discount for repair parts

10%

Loan items

When Available

• Platinum

Response time

Same day

Phone/Email support

FREE

Free call outs

Unlimited / Office hours

Call out discount

FREE

Warranty product

FREE

Annual Maintenance

4 times

Discount for repair parts

10%

Loan items

When Available